REFUND & RETURN POLICY

• Once the product seal has been opened, the product will not be eligible for a refund or return.
• Products must be unused, unopened, and in their original packaging to qualify for a refund or return.
• Eligible products may be returned or refunded within 7 days of receipt. No refund or return requests will be accepted after the 7-day period.
• Used, installed, configured, activated, or physically damaged products are strictly non-refundable and non-returnable.

WARRANTY TERMS & CONDITIONS

• Warranty coverage does not apply to products that are damaged, burnt, dead, water-damaged, or physically abused.
• The warranty will be void if the product has been opened, repaired, modified, or tampered with in any way.
• All warranty claims will be processed through the respective brand’s authorized service center.
• The customer is responsible for delivering the product to the authorized service center for warranty inspection and processing.
• All warranty claims are subject to the terms, conditions, inspection, and approval of the respective manufacturer or brand.

SHIPPING POLICY

• Orders will be dispatched through the customer’s preferred courier service within 1–2 working days.
• Delivery is generally expected within 6–7 working days, depending on the delivery location and courier service.
• All shipping charges will be borne by the customer.
• In case of a return, the delivery and return shipping charges (both ways) will be borne by the customer.